55 W. 39th St, 18th Floor, New York, NY 10018 212.299.3500 extend@fiftyone.com Merchant Login: FiftyOne | E4X (GSS)
Smart retailers know that now is the time to step up and serve international demand. And with so much invested in your brand, continued positive perception is critical as it extends around the world.
So how do you achieve that positive perception with international online shoppers? A huge part of that is to make them feel welcome, and to deliver the same superior customer experience that domestic shoppers enjoy on your U.S. website.
To help you deliver this positive experience, we’ve put together some excellent best practices, covering critical customer touchpoints, including:
First Name
Last Name
Email
Company
What is your role in the global ecommerce purchase decision? Final Say Recommend Suggest Vendor/Product Research alternatives Consulted for input Not involved in decision
Where are you in the global ecommerce purchasing process? Defining requirements Gathering information Evaluating short list of alternatives Final decision
Comments